Your privacy is of paramount importance
If you're going to get the most from Moodscope, you're going to need to be honest when you take the test each day, and that means you'll be entrusting us with personal, sensitive information.
You'll also, if you choose, be giving access to your Moodscope scores and graphs to a trusted friend or friends (buddies).
This policy explains how we will collect personal information from you via the Moodscope website and how we will use this information.
Information collection and use
If you choose to sign up to Moodscope.com, we will collect your contact details.
We ask you for your email address and a password, which will let you log in to your Moodscope account - and a few pieces of demographic info (age and gender) which we'll use on a purely aggregated basis to calculate averages and look at trends.
We will retain this information in our database to administer your membership and to contact you in relation to your membership and as part of the services we provide to you.
When you first become a member with us we will send you a confirmation/welcome email, detailing your new account details, and how best to utilise your membership.
We will also send you a daily email to remind you to take the Moodscope test. If you decide at a later date you do not wish to receive the daily emails you can cancel them in the ‘Account Management’ section of the web site.
As part of our service, if you contribute to the blog we will send you notifications of comments for the blog in question. If you decide at a later date you do not wish to receive these notifications you can cancel them in the ‘Account Management’ section of the web site.
If you choose to have buddies the email addresses will only be used to send them an email with your score each time you take the Moodscope test.
Details of your moods
When you take the mood test available on the site, we will collect and record the information you provide to us about your mood. Let's start with what happens to this information as far as Moodscope itself is concerned. When you take the test, your ratings for each of the twenty adjectives will be stored securely in our database, which only we have access to. The ratings will be used to calculate your daily scores. We will also use the complete membership's anonymised mood data to look at overall trends - to see whether the average mood varies by the day of the week, for instance; or whether average moods vary seasonally. Your individual ratings will never be revealed to anyone. You have our absolute word on that.
From time to time Moodscope collaborates with independent researchers who are interested in better understanding this mood management tool. Whenever we share data with researchers it always has any identifying information removed first of all, making it impossible for any data to be linked to the person who provided it.
When you give a buddy access to your daily scores by email, please remember that they'll get them for ever, or at least until either you or they ask us to stop sending them. However at no time will anyone see the ratings you have given to the individual adjectives, or any comments that you may enter alongside your daily scores: they'll only see your overall Moodscope score. To remove a buddy please go to ‘Buddies’ section of the web site.
You'll be given a link to your Moodscope graphs which you can pass to others. The address of the link will never change, so once someone has it, they have it. Please be really careful about who it goes to, if you think you might want to withdraw privileges at some future stage.
Cookies are small pieces of information stored on the hard drive of a user's computer which contain information about the user. Moodscope uses session cookies to ensure that you can interact with our web site successfully. These will record data entered by you so that it is available from one screen to the next, but it is not recorded or held by us after you leave our web site by logging out. These session cookies exist only as long as the browser remains open. Once the browser is closed, the cookie is deactivated. If you want to prevent our cookies being stored on your computer in future, you may do so by referring to your internet browser's instructions. You can do this by clicking on the "Help" menu. Please note however that if you disable our cookies you may not be able to access certain areas of our site.
Access to your information
Under the Data Protection Act, you have a legal right to access personal information we hold about you. Your right of access can be exercised in accordance with the Data Protection Act. Any access request may be subject to a small fee to meet any costs in providing you with details of the personal information held. All mood data can be downloaded free of charge from the ‘Manage Account Section’ on the web site. Your personal information can be requested by emailing [email protected]
Deletion of your personal information
If you want to stop using the Moodscope service and wish all your data to be erased from the database, please go to the ‘Manage Account’ section on the web site or send a request to [email protected]
Finally, if you have any concerns at all about aspects relating to privacy, please get in touch with us via the following contact details:
Email: [email protected]
In writing: Moodscope Ltd, St John's Innovation Centre, Cowley Road, Cambridge CB4 0WS, United Kingdom
By phone: +44 (0) 1487 830208
We'll do whatever it takes to sort things out for you.
We exist to help people to positively manage their moods. You can contribute by taking the test, sharing your experience on the blog or contributing funds so we can keep it free for all who need it.