Moodscope's blog

21

November


We've been listening to you... Thursday November 21, 2013

Moodscope was created to help people manage their mood better and we are committed to continually improving the Moodscope offer, driven by our members feedback.

Many of you have told us you'd really like the facility to view your graph over a longer time span so that you can learn from your long-term mood trends, but that you don't feel the need to use the Affectogram and Triggergram features offered by Moodscope Plus.

Other's have said they'd really like to subscribe or make a contribution to Moodscope to help others, can't afford to pay for Moodscope Plus, but would subscribe if there was a lower subscription option.

So, to address these needs, tomorrow we're introducing Moodscope Essential.

For just £2.99/$4.99/€3,49 Moodscope Essential will help you get a better insight into how your moods fluctuate over time. Flexible graph controls enable you to view your progress over just about any period you choose rather than only ever seeing a month at a time, and with the facility to add twice as many notes to each daily score, you'll have more information at your finger tips. It also includes an unlimited amount of buddies.

At the same time we're redesigning your home page to make it clearer and easier to use.

We are also offering the option to subscribe to Moodscope Plus on an annual basis at a reduced rate and the option to make this as a one-off payment for those of you who don't like ongoing subscriptions.

We continue to work on new features such as a mobile app.

Please remember every Moodscope subscription enables us to continue to provide Moodscope Lite to the many thousands of people who can't afford to subscribe.

We hope you like the changes and hope that Moodscope continues to be of help.

Thoughts on the above? Please feel free to post a comment on our Blogspot:

http://moodscope.blogspot.com/2013/11/weve-been-listening-to-you.html


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Comments

Bill Andrews Thu, Nov 21st 2013 @ 7:16am

Well done Moodscope. This initiative, started by Jon and continued by Caroline, Adrian and the team, has its heart in the right place and offers something really important to anyone that engages with it in any way they choose. This is another really good idea and I hope many can manage to pay this reduced fee to help keep the project going.

Anonymous Thu, Nov 21st 2013 @ 8:24am

This is first time I've done Moodscope score since last summer, encouraged there will be more space for notes under this new level - I can't afford Plus but need more room to write each day I do the cards. 200 characters doesn't allow for much! so I am pleased to read this new development.

Exidia Thu, Nov 21st 2013 @ 8:26am

Positive vote from me too - you guys help so much in managing the ups and downs of my life - and the less expensive sub will make a great difference to many people I'm sure. Keep up the good work - and thank you so much, you really are appreciated.

Mary Thu, Nov 21st 2013 @ 8:48am

Great news, sounds like a good option - I'll be subscribing.

Julia Thu, Nov 21st 2013 @ 9:01am

This sounds great. Will Moodscope Plus include everything the new Moodscope Essential offers? I am on Moodscope Plus so all I need to do is continue with this either with the monthly subscription or the new annual charge?

Caroline Ashcroft Thu, Nov 21st 2013 @ 9:17am

Thanks Bill.

Caroline Ashcroft Thu, Nov 21st 2013 @ 9:18am

Hi Anonymous, I'm pleased Moodscope Essential will help.

Caroline Ashcroft Thu, Nov 21st 2013 @ 9:19am

Thanks Exidia, it's nice to get such great feedback.

Caroline Ashcroft Thu, Nov 21st 2013 @ 9:20am

Excellent, thanks Mary.

Caroline Ashcroft Thu, Nov 21st 2013 @ 9:23am

Hi Julia, Moodscope Plus offers more than Moodscope Essential - you have the Affectogram and Triggergrams and the private conversation pages. You can continue with your monthly Moodscope Plus subscription or go for the annual subscription - the annual subscription is a £1 per month cheaper but you pay for the whole year in one payment.

Anonymous Thu, Nov 21st 2013 @ 9:28am

Moodscope is such a good tool - and I am sure helps so many people; will there be an option to make one-off contributions to allow people to contribute small amounts when they can? (rather than having to sign up to a regular monthly commitment which might put people off - however reasonable that amount is) Frankie

Caroline Ashcroft Thu, Nov 21st 2013 @ 9:36am

Hi Frankie, we haven't introduced a contribution facility as such, but have introduced the Moodscope Plus annual payment which you can choose to pay as a one-off payment instead of an ongoing subscription.

Melanie Lowndes Thu, Nov 21st 2013 @ 10:52am

Hi, I rarely use the cards but I really enjoy reading the emails every day. I would like to make a donation or possibly annual subscription for this. If you gave bank details I would simply pay this but I have no idea how to - I do not know how much the Moodscope Plus subscription is nor the lower one for Moodscope Essential nor even where to find these - ie please just give bank details in a moodscope email and I will make a donation or let me know how to make an annual subscription - sorry I am probably being very lazy not going on to search these things out.

Anonymous Thu, Nov 21st 2013 @ 12:49pm

Thank you, thank you, thank you!! I'm in a tight spot right now, on disability and watching every cent. I can swing the Essential. Your hearts are kind.
EmJae

Knownasbootsincollege Thu, Nov 21st 2013 @ 12:54pm

Please keep trigger grams

Caroline Ashcroft Thu, Nov 21st 2013 @ 1:10pm

Hi Melanie, we are now offering Moodscope Plus as a monthly or annual subscription or as an annual one off payment. You'll be able to easily find all the pricing information from the new logged in home page we're also introducing. For now though, Moodscope Essential is £2.99 per month and Moodscope Plus is £5.99 per month or £4.99 per month as an annual payment which can be paid as a subscription or one-off payment of £59.88. Hope this helps!

Traci Meier Thu, Nov 21st 2013 @ 1:12pm

If i keep Moodscope plus will we still have the triggergram and affectogram? I like the triggergram especially. You can almost read it like a story of what triggers your best and worst days. It has been very useful in my therapy sessions..

Caroline Ashcroft Thu, Nov 21st 2013 @ 1:40pm

Hi Traci, yes you will still have all the existing features, Moodscope Plus will not change. I'm pleased to hear that you are finding the Triggergram so helpful.

Caroline Ashcroft Thu, Nov 21st 2013 @ 2:07pm

That's great! Thanks EmJae

Caroline Ashcroft Thu, Nov 21st 2013 @ 5:46pm

Hi there, the Triggergram will continue to be part of the Moodscope Plus offering.

Jessica Thu, Nov 21st 2013 @ 8:58pm

Wonderful news. I'm subscribing tomorrow.

Anonymous Thu, Nov 21st 2013 @ 9:28pm

Good news! I'll be going for "Essential" tomorrow :-)

Oli

Caroline Ashcroft Thu, Nov 21st 2013 @ 10:45pm

Thanks Jessica, that's great news, you can subscribe from GMT 12.00pm.

Anonymous Fri, Nov 22nd 2013 @ 12:56am

Thank you! I just recently subscribed for moodscope plus, how can I pay the year in advance to get the discount?

I also wanted to tell you. I often use my android tablet to browse the web and go to the moodscope page and do the cards but I found that it won't let me do click in the graph and introduce comments. For that I have to turn on the computer. I don't know if this is something that is in your hand to fix. I would really appreciate been able to do everything on the tablet. Thanks.

Fionna O Fri, Nov 22nd 2013 @ 7:52am

A) I think this is an excellent idea. I am happy to pay just to read the daily message and blog.

B) it is also interesting reading the messages about what other people find helpful and a reminder that our brains do not all work in the same way. The following, comments, therefore, should not be taken at all as criticisms of the present graphs, merely an explanation as to why I've never taken out Moodscope Plus...but have felt bad that the only other option is a 'free' one.

1. I just don't 'get' triggergrammes' and 'affectogrammes'. I clearly don't 'see' them the way others do. I wondered when they first came out if I quite literally don't see them the way others do as I find them confusing rather that adding clarity. The straight graphs showing up and down moods are fine for me.

2. There is nothing new in this sensation for me. Arithmetic I really enjoyed and 'sums' and statistics were fine...made sense. Geometry was a different story....and provided one of my early platforms for the "you're stupid" or "you're no good" voice despite plenty of evidence to the contrary.

3. When I was working with very complex data I also found some statistical graphs as clear as a bell....whilst others would find them confusing....yet it was just as likely that a different graph would produce an opposite reaction in the same group.

4. It is the same for me with the triggergrammes etc...They are not neutral ...I feel overwhelmed by them. They do not tell the story in a way FOR ME (ie not necessarily for you) that clarifies and simplifies or analyses the data in ways that I find helpful.

5. So...choosing Moodscope basic was because I prefer it and Moodscope Plus was a worse experience. I decided to stop using the cards and graphs as I felt I was taking up resources but not paying for them.

6. I noticed, when I was teaching, that the learning tools students found beneficial differed. Some worked well with strongly diagrammatical material, others LOVED flow charts, others headline words and reminders,

7. SO, if there is a way of paying something for Mooodscope basic that enables other methods of enriching Moodscope basic in a way that is easily digestible for those of us who look at information analysis in a different way...I am more than happy to contribute.

8. You should also consider 'gifting' methods for both types of Moodscope in 3 month blocks, for instance, or annual subscriptions, as I can think of people who may want to try them but not be able to pay.

Anonymous Fri, Nov 22nd 2013 @ 10:44am

I agree with Fionna O. I haven't subscribed to moodscope plus because I just don't like it. I really don't think the affectogram is helpful if you are bipolar. I will be upgrading to moodscope essential and I'd also be happy to make a one off contribution to your work if you introduced a facility for me to do so. However, I won't make a one off contribution if it forces me to have moodscope plus which I think is what you are saying would happen from your reply to Frankie.

Anonymous Fri, Nov 22nd 2013 @ 1:00pm

I love your program. I do a hard copy daily, with columns for the whole week of scores. I also added a few rate ables on the bottom ( hours of sleep, pain, SI urges, etc) that do not get included in my score but are relevant to my mental health situation. On the hard copy I also include space for a mini diary of what I did each day to show what may effect my mood changes. I bring my hard copy to therapy, as a platform for the session. THANK YOU, THANK YOU, THANK YOU! I look forward to the essential format.

Julia Fri, Nov 22nd 2013 @ 4:24pm

Hi there
I agree I don't benefit from the triggergrams or the affectograms and hardly ever look at them now but do like the extended word option on the graph explanation boxes. I subscribe to Moodscope plus because I support the aims of Moodscope and it has helped me so much since I joined up. I think some people do find the Trigger and affecto charts useful in therapy sessions to show to their counsellor but I don't. It might be because we are not using key words in our explanations. I have often wondered if I used different words for describing my mood and how I feel on any one day, what I have done etc to cause me to feel the way I do, I might find the triggergrams and affectograms more helpful..

Caroline Ashcroft Fri, Nov 22nd 2013 @ 8:20pm

Hi Fionna, thanks for all your feedback, I totally understand about the Affectogram and Triggergram. You are most welcome though to keep using the cards and graphs - they are there to help and it doesn't matter that you are not paying for them.

Regarding any other methods of enhancing Moodscope that are more easily digestible, we'll have a think about it but if you or anyone else has any suggestions as to what might be helpful to them we'd be more than happy to receive them.

We will be giving free trials of Moodscope Essential and Moodscope Plus in the future.

Caroline Ashcroft Fri, Nov 22nd 2013 @ 8:24pm

Unfortunately the answer is yes, if you make the annual payment you will get Moodscope Plus - you don't have to use the Affectogram or Triggergram though. I think the Affectogram is helpful if you are receiving therapy or counselling but you're right Julia, for the Triggergram to be helpful you do have to think about what you are adding when you write the notes on the graph.

Caroline Ashcroft Fri, Nov 22nd 2013 @ 8:28pm

Hi there, it sounds like you have a system that really works for you and I'm not surprised as you seem to be covering everything that might have an impact on your mood. I should imagine it's a great help when visiting your therapist. They can see exactly what's been happening between session which must save lots of time reviewing what's been going on and more time for addressing the issues. You are getting the most out of Moodscope and thank you so much for taking the time to post your comment.

Caroline Ashcroft Fri, Nov 22nd 2013 @ 11:43pm

Hi there, once we've made the changes tomorrow, just go to the 'Manage Account' section of the site and go to the bottom of the page. It will ask you if you want to change your subscription - click on this and you'll be able to swap to the annual Moodscope Plus.

Regarding adding notes on the graph, we are looking in to this and will be producing a mobile friendly version of Moodscope.

Julia Sat, Nov 23rd 2013 @ 10:55am

Hi Caroline
Shall I wait until my subscription is up for renewal to change it to an annual one off payment? Thanks. Julia

Caroline Ashcroft Sat, Nov 23rd 2013 @ 9:29pm

Hi Julia, you don't need to wait. If you change to the annual payment it will only come in to force once your paid for subscription for this month has ended so you can change whenever you want. Many thanks.

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