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Reflect, don't blame. Thursday November 7, 2013

I have recently started to work for an organisation which has moved away from the blame culture which is usually quite prevalent in this sector of work. Before I worked for them I worried endlessly about mistakes I had made and what the response would be and at times was tempted to try and cover them up. Also I adopted the same culture and passed it on down to the staff I managed.

Working for this organisation has opened my eyes, made me feel more comfortable in my own ability and most importantly has helped me not to over think things. If I make mistakes or perform less well than I would like I reflect on how it could be improved and move on, much more satisfying and empowering. I hasten to add these are not life or death situations!

Be solution focussed and if there is something you cannot change talk to the people who can. If there is no-one who can make the change, learn to accept it and not worry endlessly about it.

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Julia Thu, Nov 7th 2013 @ 10:57am

What an enlightened company Louise. Such companies must be few and far between.
Presumably the management ethos is a no blame culture.It sounds a very innovative caring company. Once people realise they are not being blamed for something, they become less defensive and should open up to the possibility that it's not such a terrible thing to be wrong.The worst thing is, if someone who clearly has made a mistake lies and denies it.

Anonymous Thu, Nov 7th 2013 @ 2:24pm

I like agree, todays modern society informs us that we MUST NEVER make mistakes!!!! Great Einstein wasnt perfect or as pretty as a picture. But he had a great mind, created the atomic bomb. I totally beileve in being honest no matter what happens in life, even if it hurst someone or me. Make mistakes its the only way we learn no matter what the typoic or subject is!!!
susan (33, UK)

Julia Thu, Nov 7th 2013 @ 3:36pm

I think Louise that many of us Moodscopers are off sick from work because of depression or other health issues, cannot work at all for the same reasons or are in jobs which cause so much stress and just add to their problems. I was in one like that and think that a caring employer like yours, might have helped my situation. So maybe some cannot relate your enlightened work situation to their own lives where the words "solution focussed" are just too alien to apply or think about seriously. However I do remember someone in a post quoting Ghandi (I think) who said "be part of the solution not the problem"..something like that anyway which for issues such as pollution, world peace etc means a great deal.
I really liked your blog today however as I am interested in work place environments and management ethos since I worked for years in a very unhealthy atmosphere (strangely enough an academic one where you would expect more pastoral care rather than back stabbing and "the face which fits wins" culture) and am fascinated to learn about your new job. So thanks to you Louise for today's blog. (It's also really nice to see some new names appearing at the end of the daily well as the other excellent regulars)

Anonymous Thu, Nov 7th 2013 @ 3:50pm

Great timing for me. I made a mistake today at work that is currently totally eating me up. however in my case it is mostly ME that is doing the blaming, my manager wasn't thrilled about it but was very understanding. there is absolutely nothing that I can do to rectify the mistake... so... how to accept and let it go? it's so difficult.

Anonymous Thu, Nov 7th 2013 @ 11:09pm

I wish I worked for you company. I agree with Anonymous above, this blog had perfect timing. I too made a mistake - well not really a mistake more like a mistake made by multiple people but I will get the blame. I too have been worrying about it. My boss tends to blow up and only this morning I came in and caught her talking to a subordinate about the performance of another employee. It was very rude. I expect she will do the same about me. I keep telling myself we all make mistakes because we are human. I am trying to use that to keep things in perspective.

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