Moodscope's blog

10

May


Message from the Moodscope Team. Friday May 10, 2013

Adrian and I would like to thank Jon for his inspiration and all of his hard work over the last few years. We also are sad to see Jon go and wish him well with his new project which we are sure will be a great success.

We'd like to reassure you that we are determined to continue Jon's work and we are committed to the continual improvement of the Moodscope offering and to help people positively manage their mood.

You may know that we carried out some research amongst Moodscopers in January. We had an amazing response and have been reviewing them to find out what features and changes are most important to our members.

Some of the changes that were requested we are implementing now, the rest we are still working on and you will see them in the near future. We are trying to make sure that the Moodscope we build is the Moodscope our members want.

We would also like to make two requests:

1. Many people offered to help us or put us in touch with someone that could help when replying to the survey. Unfortunately, because of the way the question was worded, it wasn't clear what people wanted to help us with. So if you were one of those people who did offer to help, would you mind emailing support@moodscope.com with your details and in which area you could help.

2. We have also had lots of requests from people who would like to contribute to the blog. We'd love to include your experiences/tips/support so if you would like to help in this respect, again, please email us at support@moodscope.com and we'll send you a few details of what we're looking for.

Lastly, we would just like to say thank you to all of you who continue to pay for Moodscope Plus. As you know from Jon's leaving message, we desperately need more subscribers to keep Moodscope going and for us to be able to continue to offer Moodscope Lite to those that can't afford to subscribe. The Moodscope Plus features are extremely helpful and will assist you to find out more about your triggers and in which areas you are struggling and in which you are strong. But even if you don't need them, perhaps you'd be prepared to subscribe just to support our cause.

Moodscope has helped thousands of people through some really rough times and we're very proud to be working on such a worthwhile project.

Although Moodscope is a great help to some people, we know that it takes a lot of resolve to really turn your life around and we admire those of you who have, and will always be here for those of you who are still working on it.

We'll be sending out the normal Moodscope daily reminder message tomorrow.

Please keep in touch, let us know if you have any changes you'd like to see and most of all take care.

Thoughts on the above? Please feel free to post a comment on our Blogspot:

http://moodscope.blogspot.com/2013/05/message-from-moodscope-team.html


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Comments

Anonymous Fri, May 10th 2013 @ 4:46am

Thank you Caroline and Adrian for this message, all your hard work and resolve to keep moodscope running. Your very much appreciated. Julie.

oli Fri, May 10th 2013 @ 7:28am

"...thank you to all of you who continue to pay for Moodscope Plus... we desperately need more subscribers."

Please consider the price point: £6/month = no subsccription; £2/month = subscription.

£2/month is the cost of say a magazine sub; £5/month is the cost of say Spotify (and think what you're getting); £6/month is never going to feel right. Sorry, but just talking straight.

Anonymous Fri, May 10th 2013 @ 8:46am

I have always found Moodscope fantastically helpful and would happily give some mnoney BUT as you aren't a charity, I can't do it. Why not think about becoming one? It has to be in your interest to do so.

Anonymous Fri, May 10th 2013 @ 9:19am

Any news on a Moodscope App? This would bring in money for you and would be so useful. I don't always have access to my computer and it's rather tricky on my iPhone which means I don't always record every day. An app would make it so much easier for people. Thanks.

Caroline Ashcroft Fri, May 10th 2013 @ 9:41am

Hi Oli, it is something we're reviewing and I take your point, although you could look at it another way, it's actually less than two large cappuccino's a month in a well known coffee shop and less than a prescription in the UK. We'd love Moodscope to be totally free for everyone and hopefully we'll get there one day, but in the meantime, we do need the subscriptions to keep it going. We will take this on board and see what we can do.

Caroline Ashcroft Fri, May 10th 2013 @ 9:42am

Also something we are considering.

Caroline Ashcroft Fri, May 10th 2013 @ 9:42am

Thanks Julie.

Diana Fri, May 10th 2013 @ 9:44am

Sorry, could you please re-state the "price-point "
as I don't understand Oli. ( I'm a bit ga-ga about
'money-talk' ! )

Caroline Ashcroft Fri, May 10th 2013 @ 9:49am

The app is No. 1 on our 'to do' list!

Anonymous Fri, May 10th 2013 @ 9:49am

I don't like the mood descriptions that are now underneath the over riding mood. They are different to the feelings I use to gauge things and have really put me off!
Is there any chance of putting a pop up ? that people can click on if they want some prompts, so other people don't have to look at them if they prefer not to?

Anonymous Fri, May 10th 2013 @ 9:51am

I am sending really good thoughts and best wishes to you, Caroline and Adrian, as you venture forward. Would it be possible to arrange for people to make one-off payments, like the Founding Members payment a while back? I think there are many of us who wish to contribute financially. Alternatively, a lower subscription rate, preferably yearly, would bring in more people. In any case, it's more than likely that you've looked into all of this already....... Sending thanks to you both.

Anonymous Fri, May 10th 2013 @ 10:26am

Oh no! Just as I get over the sadness at losing Jon, I find the WORDS have now sprouted piffling and totally unhelpful 'definitions'. Why? They are well-known, powerful and straightforward words that, over the years I have worked with Moodscope daily, have come to be truly effective prompts to track my mood. This morning my 'routine' took much longer than usual as I could not escape reading (and mostly finding inadequate if not actually unhelpful) these utterly superfluous additions. REMOVE THEM PLEASE!

Julia Fri, May 10th 2013 @ 1:31pm

Hi Oli
I did not understand at first what you were trying to say either but thinking about it... you feel that a subscription of £2 a month will produce more subscriptions than the current one of £6? Am I correct? So do you think 3 additional moodscopers will each subscribe £2 each for every one person who is able to give £6?
Interesting.
However from what I have read in the hundreds of comments written since we knew the reason for Jon's departure, it appears that there are many many moodscopers out there who were unaware of how important the subscriptions are to the successful running of moodscope and just did not get around to contributing. For them it was not the cost of the monthly subscription which stopped them from paying up; it was inertia, no time, and not realising how important funds are.
However Moodscope recognised that not everyone can afford the £6 each month which is why they kept it free for anyone not able to pay.
I don't know what Moodscope's policy is going to be on this issue. Do you have any ideas? I don't think the £6 sub can be reduced to £2 as this will not bring in enough funds; it's really a question of asking those who can afford it to actually sit down and take a few minutes to pay. So some active fund raising is necessary now. However for those who cannot afford it but would like access to Moodscope plus , I sure Caroline would welcome your ideas as to how this can be achieved.
I do think you have raised a good point Oli

Julia Fri, May 10th 2013 @ 3:36pm

I think there was some discussion a while back about the definition and meaning of these words and some of us wanted more precise definitions and others thought that it was up to us how we interpreted the cards and our score would reflect the way we interpreted them.
I like the guidance provided today. I have just done the cards and my score is marginally higher than usual. Do you think you will get used to them? I think you might!

Julia Fri, May 10th 2013 @ 3:49pm

Moodscope is there to help us! Do you not think that it's your knee jerk reaction which is causing you the stress? Nothing about Moodscope can possibly harm any of us. Small changes such as this have only our best interests in mind; they are not designed to spook!
Don't forget that each day new members join moodscope and some, if not, all may need help with interpreting the cards.
As I said above, my score was marginally higher today using the new definitions. This can only be good.They made me think more carefully about how I really feel before I flipped each card. I was getting too blase about casually flipping them so that my score each day wasn't really very meaningful.
Please do give them a chance. Don't close doors on them on the first day. I think you will find they offer a different way of looking at the cards which will give them and you a new lease of life.

Caroline Ashcroft Fri, May 10th 2013 @ 5:46pm

Hi Julia, I couldn't have said it better myself! Just so that everyone knows we're always exploring new ways of funding Moodscope, as I say, the ideal would be for it to be free for everyone. If we knew twice the amount of people would pay the subscription if we brought it down, that's what we'd do, but I think you're right intertia has a lot to do with it and because of the uncertainty we need to think about it very carefully.

Caroline Ashcroft Fri, May 10th 2013 @ 5:49pm

Sorry if the descriptions have put you off. Please try and stick to the feelings you have used since using Moodscope so that you are comparing like with like. We have introduced them as we have had many requests for the definitions to be there. There are many people using Moodscope for whom English is a second language and they struggle a little with what the adjectives in the test mean. We'll see how it goes and review it in a couple of months.

Caroline Ashcroft Fri, May 10th 2013 @ 5:52pm

Many thanks for your good wishes. That could be an option. There may be another level of subscription we could offer. We'll have a think about it and come up with some kind of solution.

Caroline Ashcroft Fri, May 10th 2013 @ 5:55pm

Sorry! As I've said to the member earlier, please ignore them if they are distracting you or of no help. They are one of the requests I have had most often in the last 3 years so we have to at least try and help those people who need them.

Anonymous Fri, May 10th 2013 @ 6:41pm

I would like to put in another vote for a cheaper level- $120 bucks a year is a hefty amount. It would be worth giving about $40/ year for me for the free version to not feel guilty about taking something and not giving back, to feel more like a participating member of the community. Also I like the word definitions!

Caroline Ashcroft Fri, May 10th 2013 @ 11:30pm

I'm so pleased you like the word definitions! Please don't feel guilty about taking and not giving, we don't want anyone to feel like that. Just contributing to the blog is giving something. It's great to get the feedback. Thanks.

Anonymous Sat, May 11th 2013 @ 10:14am

I was also going to comment abt pricing yesterday, but cldnt get thru the prove you're not arobot stuff. And gaveup. I too had a problem. Wanted to contribute but afraid of committing that amount a month as billsare rising ... £3 a month I will / could do. Sliding scale possible?

DIANA Sat, May 11th 2013 @ 3:42pm

I too felt 'slowed up' in doing the card test, by feeling I should read the
new explanations. However I find the 'new' interpretations of "STRONG " "INSPIRED " helpful for example; and I think aswell, that as they are in faint print it WILL BE SOON easy to ignore them.

Anonymous Mon, May 13th 2013 @ 7:47am

I've tried a few days and can't get used to them, so I'm going to give it a miss and try something else.

Anonymous Mon, May 13th 2013 @ 7:49am

I too find the words very unhelpful. Can't they be hidden in some way so you can click on a link if you need them.

Anonymous Mon, May 13th 2013 @ 4:26pm

Good luck Caroline and Adrian.
Jon has done a great job and his wise and thoughtful comments on the Moodscope page I have found helpful. I have spent nearly three years being in a dark mental place after a shock personal situation and have found some comfort and encouragement from the anonymity of the graph which has focused my feelings.

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