Moodscope's blog

18

June


Grief and the bank – revisited. Wednesday June 18, 2014

In Early March I wrote about my experience of dealing with the Estates Department of the bank my late uncle held his account with.

The bank (Nat West), have been unfailingly kind, helpful, professional, supportive and empathic: something which, these days, we no longer expect to find.

On Friday I needed to contact them again (because, as many of you who have done this sort of thing know, winding up an estate is a very long drawn out process).

Again, the person I spoke to was helpful, professional but also warm and friendly. In the course of the conversation I mentioned that I had blogged about how good they had been.

There was a slight pause and the lady said "That was you? One of our staff found that blog and our manager pinned it up on the notice-board with a note to say that this is how we know we are doing our job right.

"It made us all so proud" she said "And it made me cry."

Which made me feel very humble – because all I'd said was "Thank you; good job."

A lot of the time at the moment I can't face people in real life. I can just about cope with a telephone conversation and (thank goodness) I can still write, but I was feeling rather guilty about physically isolating myself so much and withdrawing from the world while I recover.

Knowing that the writing is reaching even people for whom it was not intended is really quite powerful medicine. I'm feeling a warm glow and even a little pride. The feeling of worthlessness common to depression just got eroded a little more.

So we're all more powerful that we think we are. In these days of the internet, emails and the phone, we have to work really hard to isolate ourselves completely. Reaching out is easier than we assume it is – and we never know who we will touch when we do reach out!

Mary
A Moodscope member.


Permalink  |  Blog Home

Comments

Comments are viewable only by members. Register Now to participate in the discussion.

Already have an account? Login to leave a comment.

There are 16 comments so far.

What is Moodscope?

Moodscope members seek to support each other by sharing their experiences through this blog. If you’d like to receive these daily posts by email, just sign up to Moodscope now, completely free of charge.

Moodscope is an innovative way for people to treat their own low mood problems using an engaging online tool. Anyone in the world can accurately assess and track daily mood scores over a period of time. We have proved that the very act of measuring, tracking and sharing mood can actually lift it. Join now.

Blog Archive

Disclaimer

Posts and comments on the Moodscope blog are the personal views of Moodscope members, they are for informational purposes only and do not constitute medical advice. Moodscope makes no representations as to the accuracy or completeness of any information on this blog or found by following any of the links.

Moodscope will not be liable for any errors or omissions in this information nor for the availability of this information. The owner will not be liable for any losses, injuries, or damages from the display or use of this information.

We exist to help people to positively manage their moods. You can contribute by taking the test, sharing your experience on the blog or contributing funds so we can keep it free for all who need it.

Moodscope® is © Moodscope Ltd 2018. Developed from scales which are © 1988 American Psychological Association. Cannot be reproduced without express written permission of APA.